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Topic: This is what transparency in a webhost looks like. (Read 231 times) previous topic - next topic

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  • ravenscape
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This is what transparency in a webhost looks like.
MDDHosting Server and Network Announcements

I'm subscribed to the subforum and get an email any time someone from MDD starts a thread there.  Which they do anytime they're experiencing problems, whether it's their servers, the server farm they reside in, or something completely external to them but affecting access to their servers,  what they're doing about it, when they expect to resolve it, and when they'll post the next update.

I received an email this morning, and I thought about the hoops I go through with Arvixe just to find out if they're having a problem affecting many users or if it's specific to the TR server.

This kind of transparency and notification is on my shopping list for a new TR server.